Based on your description, the decision you obtained appears to be a fraud. Telus can take customer stability pretty seriously, and we want to guarantee you of the subsequent:
The 1st cell phone number you posted is associated with Iristel. Iristel numbers have popped up over and over around the community forums up to now. They appear to promote VoIP entry to scammers overseas.
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I had to Get in touch with CS these days with Chat as well as the department I want to speak to is barely available by phone. The CS on Chat arranged a phone back at an arranged time slot. When that Office named me later on I obtained almost everything sorted out.
@Oleginza Wrote: I known as Telus CS at 8.55AM Mountain time and so they hanged up on me, stating that I must simply call all through "regular office hours". Is that this for real?
If an automatic assistant asks for The explanation within your phone, point out "I would like to make payment arrangements for my mobility Monthly bill".
I am trying to find the cell phone copyright to speak to the agent and wondering Telus technical support whenever they are available in the weekend. I intend to make payment arrangements and tried to on chat, even so they advised me I need to phone.
The TELUS crew acknowledges that our operate spans quite a few Territories and Treaty parts and we have been grateful for the standard Information Keepers and Elders who're with us these days, anyone who has gone before us as well as youth that encourage us.
The TELUS crew acknowledges that our work spans a lot of Territories and Treaty areas and we're grateful for the normal Understanding Keepers and Elders that are with us today, all those who have long gone prior to us along with the youth that encourage us.
Additionally, these folks tend not to give right explanations of all The prices connected to the choices, nor give selections or right e mail communications.
Payment impacting adjustments will require a cellular phone connect with but just before accomplishing that, have you tried out the payment arrangement selections on the net?
TELUS launched our well-known and absolutely free Connect with Manage characteristic accessible for household cellular phone and wi-fi postpaid customers nationally. Encouraging block nearly all auto-dialed calls from achieving customers.
If an automatic assistant asks for The main reason of your connect with, mention "I want to make payment preparations for my mobility Invoice".
Solved discussions will probably be closed and saved for ninety times, and will be accessed inside the Message Centre inside the My TELUS app.
Vehicle-advise aids you immediately slender down your search engine results by suggesting possible matches when you kind.